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IMPACT OF TECHNOLOGY TRANSFORMATION ON SERVICE QUALITY: SERVICE SPEED AS A MEDIATING VARIABLE IN VEHICLE INSPECTION SECTOR

DOI : 10.61796/icossh.v2i1.182
Hikmatur Rizka Suwandi
395-406
Abstract : 106
VIEW ARTICLE : 248

ANALYSIS OF THE QUALITY OF ANTENATAL CARE (ANC) SERVICES AND USG SERVICE FACILITIES ON PATIENT SATISFACTION THROUGH THE COMPETENCE OF HEALTH WORKERS (STUDY ON PREGNANT WOMEN IN JEMBER DISTRICT)

DOI : 10.61796/icossh.v2i1.211
Sri Isna Amelia Ahmad
695-703
Abstract : 123
VIEW ARTICLE : 145

ANALYSIS OF HEALTH SERVICE QUALITY AND PATIENT VALUES ON REVISIT INTEREST THROUGH OUTPATIENT SATISFACTION AT TAMANAN HEALTH CENTER

DOI : 10.61796/icossh.v2i1.184
Nia Damayanti , Toni Herlambang , Mohammad Thamrin
419-432
Abstract : 154
VIEW ARTICLE : 385

QUALITY OF POPULATION ADMINISTRATION OF HEIRS' LETTERS THROUGH THE SUPERLARIS IN TULANGAN VILLAGE, TULANGAN DISTRICT, SIDOARJO REGENCY

DOI : 10.61796/icossh.v2i2.477
Syaharani Setianingrum , Ilmi Usrotin Choiriyah
1737-1753
Abstract : 107
VIEW ARTICLE : 153

EFFECT OF PUBLIC SERVICE MOTIVATION AND COMPETENCE ON STAFF PERFORMANCE WITH PROFESSIONALISM AS INTERVENING VARIABLE

DOI : 10.61796/icossh.v2i1.69
Laeli Ashari , Mohammad Thamrin , Abadi Sanosra
81-94
Abstract : 161
VIEW ARTICLE : 485

QUALITY OF ADMINISTRATIVE SERVICES THROUGH THE E-PAK LADI PROGRAM IN CANGKRINGMALANG VILLAGE, PASURUAN REGENCY

DOI : 10.61796/icossh.v2i2.326
Ach Suaedi , Hendra Sukmana
812-831
Abstract : 94
View Article : 154

THE EFFECTIVENESS OF SOCIAL MEDIA MARKETING ON B2C CUSTOMER LOYALTY: THE ROLE OF TRUST AND SERVICE QUALITY AS INTERVENING VARIABLES AT PT. BRI FINANCE

DOI : 10.61796/icossh.v2i1.66
Rodhiah Rizki Amelia , Nurul Qomariyah , Haris Hermawan
48-58
Abstract : 185
VIEW ARTICLE : 396

ANALYSIS OF THE EFFECT OF SERVICE QUALITY AND BRAND IMAGE ON PURCHASING DECISIONS: CASE STUDY OF K-24 PHARMACY

DOI : 10.61796/icossh.v2i1.203
Sholeh Ibrahim
618-630
Abstract : 88
VIEW ARTICLE : 131

THE EFFECT OF POPULATIONS ADMINISTRATION INFORMATION SYSTEM TECHNOLOGY ON THE PERFORMANCE OF OPERATOR’S POPULATIONS ADMINISTRATION SERVICE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS AN INTERVENING VARIABLE

DOI : 10.61796/icossh.v2i1.61
Achmad Jati Purbo , Toni Herlambang , Retno Endah Supeni
1-11
Abstract : 185
VIEW ARTICLE : 349

QUALITY OF MOVING SERVICES THROUGH THE PLAVON APPLICATION AT THE POPUBLATION AND CIVIL REGISTRATION SERVICE OF SIDOARJO REGENCY

DOI : 10.61796/icossh.v2i2.303
Nadya Rizqiyah , Lailul Mursyidah
583-594
Abstract : 117
View Article : 194

EFFECTIVENESS OF THE SIPENTOLMANIS SERVICE PROGRAM AS A WEBSITE-BASED INTEGRATED SERVICE SYSTEM IN JETIS DISTRICT, MOJOKERTO REGENCY

DOI : 10.61796/icossh.v2i2.372
Tasya Ulfa Anandita , Hendra Sukmana
1234-1249
Abstract : 79
View Article : 160

ANALYSIS OF THE EFFECTIVENESS OF THE LAPOR APPLICATION IN COMMUNITY SATISFACTION COMPLAINTS AT THE SIDOARJO REGENCY REGIONAL SECRETARIAT OFFICE

DOI : 10.61796/icossh.v2i2.476
Ghania Nasha Zahira , Ilmi Usrotin Choiriyah
2785-2799
Abstract : 134
VIEW ARTICLE : 222

THE EFFECTIVENESS OF THE E-SAMBAT APPLICATION IN IMPROVING THE QUALITY OF SERVICE AND COMMUNITY COMPLAINTS (STUDY AT THE PASURUAN CITY COMMUNICATION, INFORMATICS AND STATISTICS OFFICE)

DOI : 10.61796/icossh.v2i2.362
Elzha Cindi Dwinta , Lailul Mursyidah
1117-1126
Abstract : 88
View Article : 173

EFFECTIVENESS OF THE E-PAK LADI KIOSK AS A POPULATION ADMINISTRATION SERVICE IN KARANG PLOSO VILLAGE, PASURUAN

DOI : 10.61796/icossh.v2i2.282
Farah Rifki Azmi Mauludi , Isnaini Rodiyah
416-431
Abstract : 119
View Article : 213

THE EFFECTIVENESS OF THE INTEGRATED QUEUE SYSTEM (SIANTER) IN IMPROVING SERVICES AT PUBLIC SERVICE MALLS IN SIDOARJO REGENCY

DOI : 10.61796/icossh.v3i4.603
Inna Sukma Bunga Utama , Eni Rustianingsih
1-17
Abstract : 8
VIEW ARTICLE : 6

THE EFFECTIVENESS OF THE LADI E-PAK KIOS IN INCREASING ACCESSIBILITY OF PUBLIC SERVICES IN KARANGREJO VILLAGE, PASURUAN REGENCY

DOI : 10.61796/icossh.v2i2.480
Reine Nabillah , Lailul Mursyidah
2205-2213
Abstract : 93
View Article : 120

THE EFFECT OF MARKETING STRATEGY AND SERVICE QUALITY ON CONSUMER SATISFACTION IN THE NUANCES OF COFFE JEMBER

DOI : 10.61796/icossh.v2i1.199
Dewi Sinta , Ahmad Izzuddin , Septy Holisa Umami
576-584
Abstract : 173
VIEW ARTICLE : 197

EFFECTIVENESS OF DIGITAL-BASED ADMINISTRATIVE SERVICES THROUGH THE SIPRAJA APPLICATION IN DAMARSI VILLAGE, BUDURAN DISTRICT, SIDOARJO REGENCY

DOI : 10.61796/icossh.v2i2.535
Dinda Rizka Amalia , Isnaini Rodiyah
2824-2837
Abstract : 96
VIEW ARTICLE : 155

IMPLEMENTATION SERVICE ADMINISTRATION POPULATION THROUGH WEBSITE “PLAVON DUKCAPIL" IN KALANGANYAR VILLAGE, SEDATI DISTRICT, SIDOARJO REGENCY

DOI : 10.61796/icossh.v2i2.556
Lailatul Magfiroh , Isnaini Rodiyah
2587-2605
Abstract : 112
View Article : 164

QUALITY OF DIGITAL POPULATION ADMINISTRATION SERVICES AT PARADEWI IN BANDARASRI VILLAGE, MOJOKERTO REGENCY

DOI : 10.61796/icossh.v2i2.534
Wisda Fawwas Firdausiva , Ilmi Usrotin Choiriyah
2535-2549
Abstract : 130
View Article : 151

IMPLEMENTATION OF THE SIDOARJO PEOPLE'S SERVICE SYSTEM APPLICATION (SIPRAJA) IN KLURAK VILLAGE, CANDI DISTRICT, SIDOARJO REGENCY

DOI : 10.61796/icossh.v2i2.306
Della Rahmawati , Isnaini Rodiyah
611-625
Abstract : 106
View Article : 199

ANALYSIS OF SERVICE QUALITY, TRUST IN CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE AT PT. BRI FINANCE

DOI : 10.61796/icossh.v2i1.193
Tri Bagus Subianto
502-514
Abstract : 94
VIEW ARTICLE : 169

THE EFFECTIVENESS OF THE 'KEMBANG RANDU' WEBSITE IN SUPPORTING PUBLIC SERVICE TRANSFORMATION IN RANDUPITU VILLAGE, PASURUAN REGENCY

DOI : 10.61796/icossh.v2i2.379
Mei Firdaus Nuzulla , Isna Fitria Agustina
1250-1267
Abstract : 93
View Article : 125

THE EFFECT OF EXPERIENTIAL MARKETING, PRODUCT QUALITY, STORE ATMOSPHERE, AND SERVICE QUALITY ON CUSTOMER LOYALTY

DOI : 10.61796/icossh.v2i1.179
Ulfi Zahruna , Feti Fatimah , Yohanes Gunawan Wibowo
361-372
Abstract : 181
VIEW ARTICLE : 354

EFFECTIVENESS OF THE SIMMAMAH (READY TO SERVE THE COMMUNITY AT NIGHT) PROGRAM AT THE TAMAN SUB-DISTRICT OFFICE, SIDOARJO

DOI : 10.61796/icossh.v2i2.325
Javier Firjatullah Nizar Kuncoro , Hendra Sukmana
797-811
Abstract : 133
View Article : 174
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