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THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT ON PATIENT LOYALTY THROUGH PATIENT SATISFACTION AT PERKEBUNAN JEMBER CLINIC

DOI : 10.61796/icossh.v2i1.117
Fitria Dwi Rachmawati
215-221
Abstract : 133
VIEW ARTICLE : 255

IMPLEMENTATION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON PATIENT LOYALTY MEDIATED BY CUSTOMER BONDING AT PUSKESMAS JELBUK JEMBER

DOI : 10.61796/icossh.v2i1.207
Reni Septa Anggraeni , Haris Hermawan , Mohammad Thamrin
662-673
Abstract : 78
VIEW ARTICLE : 106

ANALYSIS OF HEALTH SERVICE QUALITY AND PATIENT VALUES ON REVISIT INTEREST THROUGH OUTPATIENT SATISFACTION AT TAMANAN HEALTH CENTER

DOI : 10.61796/icossh.v2i1.184
Nia Damayanti , Toni Herlambang , Mohammad Thamrin
419-432
Abstract : 125
VIEW ARTICLE : 286

EXPLORATION OF FACTORS INFLUENCING PATIENT DECISIONS IN CHOOSING A BEAUTY CLINIC: A GROUNDED THEORY APPROACH

DOI : 10.61796/icossh.v2i1.191
Dian Alfiyatul Uliyah , Dwi Cahyono , Haris Hermawan
466-478
Abstract : 218
VIEW ARTICLE : 153
1 - 4 of 4 items