DWINTA, E. C.; MURSYIDAH , L. THE EFFECTIVENESS OF THE E-SAMBAT APPLICATION IN IMPROVING THE QUALITY OF SERVICE AND COMMUNITY COMPLAINTS (STUDY AT THE PASURUAN CITY COMMUNICATION, INFORMATICS AND STATISTICS OFFICE). Proceeding of International Conference on Social Science and Humanity, [S. l.], v. 2, n. 2, p. 1117–1126, 2025. DOI: 10.61796/icossh.v2i2.362. Disponível em: https://proceedings.antispublisher.org/index.php/icossh/article/view/362. Acesso em: 8 aug. 2026.